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Support


Technical support is available for all customers with a valid maintenance agreement.

To sign up or for questions - contact us!


    

leaf Access the user forum

  1. You have to have IDA ICE 4.6 (or higher)
  2. You have to register (first time starting IDA ICE)
  3. Choose Help > Support > Ask a question

 

leaf Send a project file to the support

1. Start IDA ICE
2. Choose Help > Support > Send project file...

 


 

leaf Call the support

+46-8-546 20 120

 

Support is provided 1

Monday - Friday

9:00 AM - 5:00 PM (CET)


1 excluding EQUA holidays

 



leafSupport through Teamviewer

1. Download and start our TeamViewer support file: http://www.equa.se/support.exe 
2. Send us the generated ID-number and we will connect to your computer.

  

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