Support

Technical support is available for all customers with a valid maintenance agreement.

To sign up or for questions - contact us!

1. Start IDA ICE
2. Choose Help > Support > Send project file...

Sweden/worldwide
+46 8 546 20 120
Monday - Friday ¹
9:00 AM - 5:00 PM (CET)

Switzerland
+41 44 880 12 11
Monday - Friday ¹
9:00 AM - 5:00 PM (CET)

Germany
+49 2102 44129 11
Monday - Friday ¹
9:00 AM - 5:00 PM (CET)

Finland/Baltic
+358 40 769 0010
Monday - Friday ¹
8:00 AM - 4:00 PM (EET)

¹ excluding EQUA holidays

1. Download and start our TeamViewer.

2. Send us the generated ID-number and we will connect to your computer.